Human capital maturity matters but his two suggestions are not proactive enough. I would add targeted training and preparation for immaturity.
What would constitute “high” human capital maturity? We would say it was a matter of a staff having three attributes: savvy understanding of the business, high emotional intelligence, and strong aptitude for continued learning.
Find a translator—not a literal translator of the language, but someone who can help you grasp the cultural subtleties that affect maturity.
Watch for expectation/reality gaps. When there is a difference between what employees should be able to do based on their experience and expertise and what they actually do, pause to reflect on it.